FAQ

A: Yes, we offer free shipping on all orders. Once your order is dispatched, you'll receive a confirmation email with a tracking number. Use this number on our website or the shipping carrier's site to track your package in real-time. If you need any help, our customer support team is here for you. Light up your space sustainably with Bambuw!

A: To check your order status, log into your account on our website and go to the "My Orders" section. Select the order you want to track for detailed status information. If you need further assistance, our customer service team is here to help. At Bambuw, we aim to ensure your home decor arrives sustainably and promptly.

A: At Bambuw, we strive to deliver your online home decor purchases swiftly and sustainably. We offer several shipping methods to accommodate your needs. Standard shipping typically takes 3-5 business days, while expedited options are available for an additional fee, arriving within 1-3 business days. We also provide eco-friendly packaging from responsibly sourced materials, reflecting our commitment to sustainability. For international orders, delivery times vary based on the destination, but you can expect your items within 7-14 business days. Rest assured, every order is tracked, and you will receive updates from dispatch to delivery to ensure a seamless experience.

A: We use Cashfree for payments, offering over 100 options including credit/debit cards, net banking, UPI, and digital wallets. For returns, contact our customer service within 30 days of purchase for a straightforward process. Refunds are processed quickly once the return is completed.

A: Choose Bambuw for eco-friendly, responsibly sourced home decor that combines modern aesthetics with classic appeal. Enjoy exceptional customer service and a seamless online shopping experience. Beautify your space sustainably with Bambuw.